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Frequently Asked Questions

What is ProjectShare.com?

ProjectShare.com is the world's largest provider of Web-based collaboration. ProjectShare.com is based on the premise that file access should be easy as possible from any computer connected to the World Wide Web. By adhering to the universal Hypertext Transfer Protocol (HTTP) standard, ProjectShare.com eliminates the disparities that exist between different FTP and other collaboration programs. 

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How is ProjectShare.com different than other collaboration applications?

Collaboration sites provided by other companies require the use of a properly configured desktop program. To access project information provided by other services, a member needs proprietary software. These client/server e-mail systems are inherently limited and closed because they require the use of proprietary client software..

ProjectShare.com is based on open Web-based technology. The Web browser, which is more universally available than any proprietary program, is used for sending and receiving information on ProjectShare.com. ProjectShare.com is accessible world wide, offers a cross-platform e-mail solution, and is cheaper and easier than using traditional e-mail programs. An additional advantage of ProjectShare.com is that a member is not required to install any new software other than a Web browser.

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Why is ProjectShare.com universally accessible?

ProjectShare.com is a site on the World Wide Web. It is accessible via any Web browser (Microsoft® Internet Explorer; Netscape Navigator™, Opera, etc.) from anywhere around the globe, from any type of computer system, at any hour. Accessing your personal ProjectShare.com is as simple as going to http://www.ProjectShare.com and typing your Sign-In Name and Password.

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Can I use ProjectShare.com anywhere?

Absolutely. You can access ProjectShare.com from any computer that has a local connection to the World Wide Web. The increased availability of Internet kiosks and public Internet connections in libraries, cafés, airports, and universities makes remote access to ProjectShare.com easy.

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Can I use the existing Internet software on my computer?

Yes. ProjectShare.com does not require any proprietary software. You need to have a Web browser installed on your computer and you need access to the Internet. You can have Internet access via an ISP or your company. We recommend using the newest version of Microsoft Internet Explorer or Netscape Navigator for best viewing results.

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Why would I use ProjectShare.com if I already have an FTP Site?

ProjectShare.com is the one-stop online collaboration solution. You do not need an IT personal to give you passwords or access to your information. Do business on ProjectShare.com at anytime. Do you feel cut off if you can't communicate with others when away from the office? Use your ProjectShare.com account!

If you travel, ProjectShare.com travels with you. Even if you are just separated from your computer, you can use any computer connected to the Internet to check your ProjectShare.com account information.

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Can I put URLs into my e-mail?

Yes. You can create a link to any valid Web page or e-mail address by typing the complete address (such as http://www.ProjectShare.com) in the text box on the Compose page. ProjectShare.com automatically creates the link to this address. When the recipient receives your message, the address appears as a link that he/she can click to go directly to the Web site or to send a message.

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Is my e-mail private?

ProjectShare.com realizes that e-mail is private correspondence between the sender and the recipient. It is ProjectShare.com's policy to respect the privacy of its members. Therefore, ProjectShare.com will not monitor, edit, or disclose the contents of a member's private communications unless required to do so by law or in the good faith belief that such action is necessary to: (1) conform to the edicts of the law or comply with legal process served on ProjectShare.com; (2) protect and defend the rights or property of ProjectShare.com; or (3) act under exigent circumstances to protect the personal safety of its members or the public.

For more information, see our Privacy Statement.

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What software do I need to use ProjectShare.com?

ProjectShare.com requires that you use a Web browser that supports graphics and nested tables, such as Microsoft Internet Explorer 4.0 or later or Netscape Navigator 4.0 or later. For a richer ProjectShare.com experience, ProjectShare.com recommends that you use a Web browser that also supports JavaScript™, cookies, and style sheets. Text-based browsers, such as Lynx, do not meet our requirements.

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What if I have problems using ProjectShare.com?

No problem! ProjectShare.com has a dedicated staff of Technical Support and Policy Enforcement Representatives. We also use a convenient auto responder system so you can receive answers to your questions in minutes.

You can forward unsolicited, harassing, or threatening messages to emailabuse@ProjectShare.com for immediate action. To receive a prompt response to your concerns, be sure to include a complete, unedited copy of the message, including the full message headers.

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Does ProjectShare.com sell its membership list?

Absolutely not! ProjectShare.com keeps all individual member information, including the e-mail addresses of its members, private. ProjectShare.com does not maintain or sell any e-mail lists other than for the use of notifying our users of updates or ProjectShare related topics concerning your account. Please refer to our Privacy Statement for more information.

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How much junk e-mail (aka "spam") will I receive?

ProjectShare.com does not condone or support the sending of junk e-mail (aka "spam") through our system. The ProjectShare.com Terms of Services (TOS) strictly forbids sending unsolicited e-mail and we terminate all reported accounts that are in violation of the TOS. If you do receive unsolicited e-mail, report it to emailabuse@ProjectShare.com. Remember to include a complete copy of the message, including the full message headers.

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Does ProjectShare.com host personal Web pages or business Web sites?

No. ProjectShare.com does not host Web pages or Web sites at this time.

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Do I have to have an Internet connection to use ProjectShare.com?

ProjectShare.com is a site on the World Wide Web. You must have Internet access to use ProjectShare.com. You cannot dial into ProjectShare.com.

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How much file storage space do I get with ProjectShare.com?

You can acquire storage space between 10 megabytes to unlimited space. You may purchase additional space if needed. See the Get your account area for more details.

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